6 tips to avoid ATM theft
By being extra vigilant ATM users can avoid falling victim to these crimes.
WHEN using an ATM it is important to practice caution at all times.
By being extra vigilant ATM users can avoid falling victim to these crimes.
Lee-Anne van Zyl, CEO of FNB Points of Presence, says, ‘Consistently arming consumers with information is one of several strategies we use to fight ATM fraud, if customers know what to do they are less likely to fall prey to scammers.’
Tips for protecting your ATM PIN
1. Keep your ATM PIN confidential, if it lands in the wrong hands you risk being scammed.
2. Never write down your PIN number, always memorise it and never share it with anyone, even family members or friends
3. The PIN must never be easy to guess, avoid using your date of birth as your PIN number.
4. When transacting, cover the key pad with your hand – scammers can place cameras to record your PIN as you enter this.
5. Stand as close as possible to the ATM and never let anyone stand close to you whilst transacting.
6. Do not enter your PIN on a screen that is unfamiliar to you. Carefully read the instruction on the ATM screen before entering your PIN.
REMEMBER:
• Never ask for help from strangers, even the security guard – if you are unsure, visit a nearby branch for assistance
• Never force your card into the ATM – if the card is not easily accepted by the device, it may have been tampered with by criminals
• Never use an ATM if it looks faulty – this may mean the device has been tampered with. Discontinue the transaction and seek another device.
• Never respond to strangers who disturb you during a transaction, even if they seem respectable and well spoken
• Pay attention to your surroundings and be alert – look out for loiterers.
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