Home Affairs extends operating hours to 7pm
The decision was taken in order to meet the anticipated increase in demand for services during the period before schools reopen
THE Department of Home Affairs has extended its operating hours to 7pm until 10 January.
The decision was taken in order to meet the anticipated increase in demand for services during the period before schools reopen.
However, the extension of operating hours excludes the weekend, when the offices will be closed.
In a statement, the Department said that at the beginning of each year, it generally experiences increases in demand for documents such as issuance of smart ID cards and passports, birth and death certificates and for amendments and rectifications.
‘The Department will ensure that everyone who is inside an office at the time of closing receives required services.
Office managers and supervisors are to apply their discretion to close the office 30 minutes prior to knockoff time, subject to the number of people being serviced.
‘This is to allow officials to conclude all the necessary work before 7pm.’
People are advised to visit the offices as early as possible.
‘We hope the period of extended operating hours will enable people who have applied for smart ID cards but were unable to collect them because of time constraints, to come and collect them.
‘The Department is deeply concerned by the amount of uncollected smart ID cards by people who have applied for
them.’
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